Can someone explain a “minor” (although financially major) confusion on my T-Mobile monthly bill? Thanks.

4 comments

in Chicago

maddogg asked:


I have been going over my monthly cell phone bill and have noticed that I am being taxed just about everywhere – not to mention repetitive. On top of the $69.99 monthly service charge, I find that various taxes are added onto that. This I understand. As I move along on my bill I find that each number (I have two lines) is also given about three to four different taxes; some which are the same taxes which were added on to the monthly service charges.

I thought that it eventually adds up as a total tax and that they are just breaking it down for me but I did the math and the percentages of the taxes for the monthly service and both of each lines are disproportionate. I thought for a second that the reason behind the difference in percentage was the fact that different taxes were added, but to my surprise I find that the taxes are the same: Federal Universal Service Fund; Telecom Excise Tax; and Utility Use.

What is going on here? Am I being ripped off? Or is this correct. How can I find out if the percentages are correct? Has anyone else encountered such problem?

Thank you all so much.

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{ 4 comments }

Andrea J

Why don’t you just call your service provider and ask one of the customer service reps to go over your billing statement with you, line by line, so you get a better understanding of it. Then, if you feel they’re still wrong, dispute the charges.

bicardigirl31

you confused me. call t-mobile

Queen of the Universe

Find the Public Utilities Commission in your state and ask someone there to help you find out if this is a rip off.

djg1

Some are percentages, others are flat fees. If you have two numbers, you would be taxed on both. It is most likely correct. Check what your local fees should be by calling your local Public Service Commission.

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